Terms of Service

Last Updated: 01.10.2025

Welcome to HYLN Hub — a wellness brand accelerator helping founders grow with clarity, strategy, and soul.

These Terms of Service (“Terms”) govern your access to and use of our website, services, and digital products (collectively, the “Services”). By using our Services, you agree to be bound by these Terms.

1. Services Overview

HYLN Hub provides creative and marketing services including (but not limited to):

  • Done-for-You content creation and brand strategy

  • Done-With-You coaching, templates, and community

  • Digital products such as planners, toolkits, and content systems

Services may be delivered via retainers, one-time projects, or digital downloads. Specific terms for each engagement will be outlined in your custom proposal or product description.

2. Client Responsibilities

By working with us, you agree to:

  • Provide timely communication and approvals

  • Submit required materials (brand assets, feedback, etc.) within agreed timeframes

  • Honor payment deadlines as stated in your invoice or agreement

Your collaboration is key to a successful project.

3. Payments & Refunds

  • Payments are due upfront or according to a custom payment plan outlined in your contract or checkout page.

  • Digital products are non-refundable.

  • Service retainers or projects may be refundable only if explicitly stated in your agreement and requested prior to work beginning.

  • Late payments may result in paused services.

4. Intellectual Property

  • You retain ownership of your brand assets and content you provide.

  • We retain ownership of proprietary frameworks (like the HYLN Method™), templates, and internal systems.

  • Final deliverables become yours to use upon full payment unless otherwise agreed.

5. Confidentiality

We respect your privacy and business. All materials, information, and strategies shared in the course of our work will remain confidential.

6. Cancellation & Termination

You may cancel at any time by notifying us in writing. However, fees already paid are non-refundable unless stated otherwise in your agreement.

We reserve the right to pause or terminate service if:

  • There is a breach of terms

  • There is non-payment

  • Communication becomes unprofessional or disrespectful

7. Limitation of Liability

While we bring strategic expertise, we do not guarantee specific outcomes such as follower growth, revenue, or sales. You acknowledge that success depends on multiple variables beyond our control.

HYLN Hub is not liable for any indirect, incidental, or consequential damages arising from use of our Services.

8. Modifications to Terms

We may update these Terms at any time. Changes will be posted here with a revised “Last Updated” date.

9. Contact

If you have any questions about these Terms, please contact:

info@hylnhub.com

Viral ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.

When you visit our website or contact us, we may collect personal information you provide, such as your name, email address, company details, and any information submitted through forms or messages.

We also collect basic usage data including your IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies help us improve your experience. We use this information to respond to inquiries, deliver support, optimize the site, send occasional updates or promotional content with your permission, and comply with legal obligations.

We do not sell or rent your personal data. We may share it with trusted service providers who help us operate this website, such as hosting providers or email platforms.

We may also share information when required by law or to protect our legal rights. You have the right to access the personal data we hold about you, request corrections, opt out of marketing emails, and request deletion of your data where legally applicable.

To make a request, contact us at hello@viral.com. We take reasonable steps to secure your data, but no online system is completely risk-free.

By using this site, you accept the inherent risks of internet communication. This site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We may update this policy from time to time. Please check this page for the latest version.

Viral ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.

When you visit our website or contact us, we may collect personal information you provide, such as your name, email address, company details, and any information submitted through forms or messages.

We also collect basic usage data including your IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies help us improve your experience. We use this information to respond to inquiries, deliver support, optimize the site, send occasional updates or promotional content with your permission, and comply with legal obligations.

We do not sell or rent your personal data. We may share it with trusted service providers who help us operate this website, such as hosting providers or email platforms.

We may also share information when required by law or to protect our legal rights. You have the right to access the personal data we hold about you, request corrections, opt out of marketing emails, and request deletion of your data where legally applicable.

To make a request, contact us at hello@viral.com. We take reasonable steps to secure your data, but no online system is completely risk-free.

By using this site, you accept the inherent risks of internet communication. This site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We may update this policy from time to time. Please check this page for the latest version.